Frequently Asked Questions

Everything you need to know about your ZENT Care experience.

How long will it take to receive my order?

Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.

Are ZENT Care products sustainably made?

Yes, we prioritize ethical manufacturing and use eco-friendly materials such as organic cotton and recycled polyester in over 80% of our collections.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.